326 Privacy Policy and User Data Protection
This Privacy Policy details how 326 collects, uses, stores, and safeguards your personal information as a user in Malaysia. We are committed to protecting your privacy transparently and responsibly.
Last Updated: 2026. This policy applies to all registered users of the 326 platform.
Types of Information We Collect
When you register with 326, we collect your full name, email address, Malaysian phone number, date of birth for age verification, and an encrypted password. This information is required to create and securely manage your account.
To process deposits and withdrawals in Malaysian Ringgit, we store your bank name, account number, and transaction records. We do not store your credit card numbers or online banking passwords. All payment information is encrypted and processed through secure channels.
We automatically collect device type, operating system, browser type, IP address, and general location information (state or city) when you access the platform. This data helps identify technical issues, optimize performance, and detect unauthorized activity.
We record login history, games played, bets placed, and session duration. This data is used to generate accurate account reports, detect fraudulent activity, and improve the user experience based on real usage patterns.
Why We Use This Information
The 326 platform uses collected information only for clear, specific purposes. We do not use your data for unrelated services you don’t use.
- Account Management: Processing registration, identity verification, login, and user profile management.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely via local payment methods.
- Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and system abuse.
- Customer support: Responding to inquiries, resolving account issues, and providing relevant technical support to users.
- Legal compliance: Meeting applicable compliance and regulatory requirements, including financial record retention.
- Platform Improvements: Aggregated analysis of usage patterns to improve the 326 platform’s interface, performance, and content.
- Service Communications: Sends users important account notifications, relevant promotions, and policy updates.
Cookie Use and Session Tracking
The 326 platform uses cookies to enhance user experience and ensure smooth platform operation. Cookies are small text files stored in your browser when you visit our site.
Types of Cookies We Use
- Session Cookies: Keeps you logged in during active sessions and saves your preferred language settings.
- Security cookies: Used to verify user identity and prevent unauthorised access or spoofing attacks.
- Analytical Cookies: Collects aggregated (non-individual) usage data to understand how users interact with the platform.
- Preference cookies: Storing user settings such as interface preferences and display options for your next session.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 326 platform.
Data Storage, Security, and Information Sharing
How We Protect Your Data
All personal and financial data of 326 users is protected with industry-standard encryption. Access to sensitive data is limited to authorized staff who need it for their duties, and all access is logged for auditing.
Account data is retained as long as your account remains active. After account closure, we keep only the minimum required records for legal compliance during the mandated period before securely deleting them.
Sharing with Third Parties
326 does not sell, rent, or share your personal information with third parties for marketing. We only share data under the following conditions:
- Trusted payment processor for handling your MYR transactions securely.
- Authorized authorities as required by law or court order.
- Technical service providers who support platform operations under strict confidentiality agreements.
User Rights, Policy Changes, and How to Contact Us
Your Rights as a 326 User
As a 326 platform user, you have the following rights regarding your personal information:
- Access Rights: You can request a copy of the personal information we hold about your account at any time.
- Correction Rights: If your information is inaccurate or outdated, you may update it via your account panel or by contacting customer support.
- Right to erasure: You may request deletion of your account and related data, subject to mandatory minimum record-keeping requirements required by law.
- Objection Rights: You can object to the use of your data for certain purposes such as non-essential marketing communications.
Changes to This Privacy Policy
326 reserves the right to update this Privacy Policy from time to time. Material changes will be communicated to users via platform notices or email. Continued use of the platform after updates are posted constitutes acceptance of the revised policy.
How to Contact Us Regarding Privacy
If you have any questions, concerns, or requests related to your privacy and personal data on the 326 platform, please contact our team by email: [email protected]. We aim to respond to all privacy inquiries within three business days.